How to View a Marketing Email Campaign’s Details
Overview
After a campaign goes out, its Campaign Details page tells you how it performed — who received it, who opened it, and who clicked — before you plan the next one.
- Who it’s for — sellers with an artist or gallery account who have sent at least one campaign from Marketing Email; reports and the Sends table require the Premier plan, and lower plans see them locked.
- What the top card shows — CAMPAIGN NAME, EMAIL SUBJECT, STATUS with the sent date and time, FREQUENCY, RECIPIENTS count, USED CREDITS, and NEXT SCHEDULED DATE.
- What Reports shows — delivery, open, click-through, bounce, and unsubscribe rates, each with the raw counts behind it.
- What else you get — a Sends table logging every send run with its status, timing, and credit totals, and a RECIPIENTS link listing the contacts in the campaign’s audience.
Everything here is read-only. Opening details, reports, and recipients changes nothing about the send.
Before you start
- A Cohart artist or gallery account with access to Marketing Email.
- At least one sent campaign. After a one-time send the campaign shows a green Sent on … status and keeps its statistics. Reports and the Sends table require the Premier plan. Know the campaign name so you can find it with Search by campaign name (see How to Create a Marketing Email Campaign if you have not built one yet).
- This guide is read-only. Opening details, reports, and recipients changes nothing. Do not click Send again unless you intend to email everyone a second time.
Steps
1. Sign in to Cohart
Sign in with your email address and password, or use Google or Apple.
2. Click Marketing Email in the sidebar
Find Marketing Email in the left sidebar and click it. The Email Campaigns list opens, showing every campaign with columns for Name, Status, Last run at, Delivery Frequency, Next Scheduled Date, and Date Added.
3. Type the campaign name into Search by campaign name
Use the search box at the top of the list to filter to the campaign you want. Pick a campaign that has run at least once — its status shows a green Sent on … marker with the send date, and it keeps its statistics. You can also narrow the list with the Status filter button.
4. Click the row menu at the end of the campaign row
Each row ends with a three-dot menu button. Click it to open the row menu, which offers View details, Duplicate, Edit, and Delete.
5. Click the campaign row to open its details page
Click anywhere on the campaign’s row. The Campaign Details page opens. The trail at the top reads Email Campaigns › campaign name.
6. Read the campaign summary at the top
The top card shows the campaign facts:
- CAMPAIGN NAME — the internal name of the campaign.
- EMAIL SUBJECT — the subject line recipients saw.
- STATUS — for a sent campaign it reads Sent on plus the date and time.
- Send again — resends the campaign. Do not click it unless you want to email everyone again.
- FREQUENCY — how the campaign sends (for example One time - Immediate Send).
- RECIPIENTS — how many contacts received it (for example 1 contact).
- USED CREDITS — how many email credits the campaign consumed.
- NEXT SCHEDULED DATE — reads No scheduler running for one-time sends.
- Edit Email and Edit Campaign — open the editors for the content and the settings.
7. Read the Reports statistics
Scroll to the Reports section. The date range above the cards shows the reporting window. Each card shows a rate and the raw count behind it:
- Delivery rate — share of emails that reached inboxes (for example 100.00%, 1 delivered).
- Open rate — share of delivered emails that were opened (for example 100.00%, 1/1 opens).
- CTR (click-through rate) — clicks divided by emails sent (for example 300.00%, 3 click(s)). A reader can click several links, so it can exceed 100%.
- Bounce rate — share that could not be delivered (for example 0.00%, 0 bounce(s)).
- Unsubscribe rate — share of recipients who opted out (for example 0.00%, 0 unsubscribe(s)).
Each card has a small ⓘ icon next to its title.
8. Review the Sends table
Scroll to the Sends section. Each row is one send run of the campaign, with columns for Email subject, Email template, Status, Started at, Finished at, Force stopped at, Delivery Frequency, and Results. Use the Status button to filter rows. The Results cell totals the run: Total, Running, Failed, Finished, and Credits used. The footer shows Items per page and the page count (for example 1-1 of 1).
9. Click the recipients link to see who received the campaign
Click the RECIPIENTS link (for example 1 contact) on the details page. The Recipients page lists the contacts in the campaign’s audience — all current contacts, or the selected group’s current membership — with Name and Email columns.
This is not the send log. Followers who were emailed and contacts skipped as unsubscribed are not listed here; per-recipient results live in the Sends table.
Search with Search by name, email, phone number, or note, or narrow the list with Filter. Use the trail at the top (Email Campaigns › campaign name › Recipients) to go back.
Tips
- Reports stay available after a one-time send. The status shows a green Sent on … marker, and only never-sent drafts show No scheduler running with empty reports. Reports and the Sends table require the Premier plan.
- Never click Delete on a campaign you want to keep.
- Send again emails your recipients a second time. Only use it when a resend is intended.
- Watch your credit balance. If the sidebar shows Email sent with a low or odd-looking balance, click Buy credits before sending new campaigns.
- Campaigns with a blank Name are unfinished drafts. Use Edit from the row menu to continue working on them.
Troubleshooting
- View details menu item does not respond → the row menu action may fail → click the campaign row itself, since it opens the same Campaign Details page.
- View button in the Sends section does not respond → the button may not open anything → read the Results cell instead.
- Recipient list shows no rows → the list can take a few seconds to load → wait for the rows to appear before searching.